Welcome to our application ("Company", "we", "our", or "us").
We are committed to protecting the privacy and security of our vendors and users.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application where vendors submit cloth dyeing requests and receive dyed products from our admin team.
1. Information We Collect
a) Personal Information
Name
Mobile Number
Email Address
Business Name
Business Address
GST Details (if applicable)
b) Vendor Request Information
Dyeing request details
Cloth type and quantity
Color preferences
Reference images uploaded by vendor
Order history
Delivery details
c) Device Information
Device model
Operating system
IP address
App usage data
2. How We Use Your Information
To process and manage dyeing requests
To communicate order updates and confirmations
To provide customer support
To improve our services and operations
To maintain internal records
We do not sell, trade, or rent your personal information to third parties.
3. Sharing of Information
We may share information only when necessary:
With internal admin staff to process dyeing orders
With delivery/logistics partners for order shipment
If required by law or legal authorities
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no system can guarantee 100% security.
5. Data Retention
We retain vendor information and order history for operational and legal purposes unless deletion is requested by the vendor.
6. App Permissions
Camera / Gallery Access: To upload cloth reference images.
Internet Access: To submit and track dyeing requests.
7. Vendor Responsibilities
Provide accurate order details
Ensure uploaded images comply with legal and copyright regulations
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected on this page with the revised date.